Privacy Policy for Box-Ready.comLast Updated: 30 August 20251. IntroductionWelcome to Box-Ready ("we", "us", "our"). We are committed to protecting and respecting your privacy. This policy explains what personal data we collect from you, how we use it, and your rights in relation to that data.This policy applies to all users of our website and services in the United Kingdom.2. Who We Are (The Data Controller)For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:Gavin Caldwell - [email protected]
3. The Information We CollectWe collect and process the following data about you:* Account Information:
* Email Address: We require your email address to create your account, communicate with you about our service, and send you your personalised recommendations.
* First Name: You can provide a first name to help us personalise your experience (e.g., "Hi, [First Name]!"). You are not required to use your real name.* Recommendation Data:
* TV and Movie Preferences: We collect the information you provide about the TV shows and movies you like, dislike, or have watched. This is the core information we use to generate your recommendations.We collect this data directly from you when you register for an account and when you interact with our service to provide your preferences.4. How We Use Your InformationWe use the information we hold about you for the following purposes:* To Provide Our Service: To create and manage your account, and most importantly, to analyse your preferences and generate personalised TV and movie recommendations for you.
* To Communicate With You: To send you your recommendations via email and to inform you about important service-related updates (e.g., changes to our terms of service or this privacy policy).
* To Improve Our Service: We may use anonymised and aggregated preference data to improve our recommendation algorithms and overall service. This data will not identify you personally.#### 5. Our Lawful Basis for ProcessingUnder UK GDPR, we must have a lawful basis for processing your personal data. Our lawful basis for the activities described above is:* Performance of a Contract: When you sign up for our service, you are entering into a contract with us. We need to process your personal data (email, name, and preferences) to fulfil our contractual obligation, which is to provide you with personalised recommendations.#### 6. Data Storage and SecurityWe are committed to ensuring your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Your data is stored on secure servers.We will retain your personal data for as long as your account remains active. If you choose to delete your account, your personal data will be permanently deleted from our systems within a reasonable period.#### 7. Sharing Your InformationWe do not sell, trade, or rent your personal data to third parties for marketing purposes.We will not share your data with any third parties except where required to do so by law, or with essential service providers (like a hosting provider) who are contractually bound to protect your data and use it only to provide services to us.#### 8. Your Data Protection RightsUnder UK data protection law, you have several rights regarding your personal data. These include:* The right to access: You have the right to request a copy of the personal data we hold about you.
* The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
* The right to erasure (the 'right to be forgotten'): You have the right to request that we erase your personal data, under certain conditions.
* The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
* The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
* The right to data portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.To exercise any of these rights, please contact us at [email protected].#### 9. CookiesOur website may use "cookies" to enhance your user experience. A cookie is a small file placed on your computer's hard drive. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.10. Changes to Our Privacy PolicyWe keep our privacy policy under regular review and will place any updates on this web page. We will notify you by email of any significant changes. This policy was last updated on 30 August 2025.11. How to Contact UsIf you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.Email us at: [email protected]12. How to ComplainIf you are unhappy with how we have used your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), which is the UK's supervisory authority for data protection issues.Information Commissioner's Office (ICO)
Website: https://www.ico.org.uk
Helpline: 0303 123 1113